HOUSING BUDDY INDIA

Housing Buddy India is a manpower consulting and candidate introduction platform only. Housing Buddy India is not an employer, labor contractor, payroll company, guarantor of human behavior, nursing agency, security agency, or party to the employment relationship. The final employment relationship exists solely between the client and the deployed candidate.

Premium Services for all categories:

🌟 Become a Platinum Customer – Priority Services with Housing Buddy India

Take your domestic and nursing services to the next level with Platinum Membership! By paying 50% extra on the registration fee for any of our existing plans, you will enjoy priority delivery and dedicated support.

Benefits for Platinum Customers:

• Faster Deployment: Your staff will be prioritized for all requests.

• Salary Preference: Salary expectations of available candidates will be considered to ensure quick placement.

• Priority Support (Dedicated team) : All concerns and requests will be addressed on a priority basis.

• Applies to All Plans: Any plan you choose (1 Month, 3 Months, 6 Months, 12 Months, 24 Months, or Lifetime) can be upgraded to Platinum.

1. Our Regular Service Plans (Registration + Service Charges)-w.e.f Oct 2026

1. Master Plans & Pricing Structure (2026–2027)
   
   

Important Service Terms & Operational Guidelines

• Deployment Timeline
  Suitable candidates shall be sourced, screened, and deployed within approximately 2 to 21 working days, subject to candidate availability, location, verification requirements, and operational feasibility.

• Candidate Interview Process
  Housing Buddy India shall share and coordinate interviews with a maximum of three (3) suitable candidates initially. Additional candidate sharing, if applicable, shall be subject to feedback, plan eligibility, and operational approval.

• Travel & Verification Charges
  All candidate-related travel, transportation, relocation, and verification expenses shall be payable by the client on an actual basis. Verification charges start from ₹1,500 onwards per candidate, depending on the category and location.

• Priority Service Categories
  Housing Buddy India provides special consideration and priority support, wherever operationally feasible, for:

  • Senior Citizens

  • Medical Patients

  • Persons with Disabilities

  • Single Parents

  • Emergency Care Requirements

• Security Deposit Requirement
  Upon successful deployment, the client shall maintain a security deposit equivalent to one month's salary for each deployed candidate. The deposit must be paid within the prescribed timeline to ensure uninterrupted service support and replacement eligibility.

• Candidate Salary Disbursement Date
  The salary of deployed candidates is processed and released on the 10th day of every month through Housing Buddy India as per the agreed salary routing policy.

• Client Salary Payment Schedule
  Clients are required to deposit the monthly salary with Housing Buddy India on or before the 1st day of every month for the salary period covering the 1st to the last day of that month. Housing Buddy India shall thereafter release the salary to the candidate on the 10th of the month. This operational process is mandatory and forms part of the company's internal payroll and service management system.

• Service Category Classification

  • Services required in two separate shifts within the same day, even if the total duration is up to 4 hours, shall be treated as a Full-Time Category due to operational allocation and candidate availability constraints.

  • Any service requirement of 10 hours or more per day shall be classified as a Live-In Category, irrespective of whether accommodation is utilized, and shall be governed by the applicable Live-In service terms and pricing structure.

Kindly Refer link for the projected salary per month

www.housing-buddy.in/ProjectedSalary.htm 

Standard Rates & Salary below (Changes time to time)

Domestic Cook

Domestic Maid

Domestic Baby Sitters

Domestic CareTaker

Domestic Help Utility-Combo

Commercial Helps

INR 1100/-, verification cost per candidate on successful deployment will be charged extra. T&C applied.

* Standard Deployment Time: 

• Live-Out category: 21 Working days

• Live-in category:  30 Working days

* Customer Type

• Platinum customers are those who paid 50% extra registration fees based on validity (3 Months/6 months/Annual),

1. For Platinum Customers First Deployment within 4 working days for standard requirement

2. For Platinum Customers salary expectation of Available candidates will be considered only for faster deployment.

• Premium customers are elderly persons, medical patients, single parents, and others based on mutual updates on situations.

• Normal customers are those who have paid the validity registration fees, (3 Months/6 months/Annual),

• Lifetime subscribers are those who paid one-time registration + 10% Commission (Additional salary) every month of each deployed

• Regular customers are those who pay the regular annual registration fees. (INR 2999 as registration upfront + One-month equivalent salary as service charge: 50% at the time of confirmation and 50% at the time of successful deployment) or 10% of additional salary as commission every month for commercials.

* Other Essential Expenses:

• Travelling costs extra (at actual)

• Verification costs INR 1500 onward per candidate. 

• Security deposit is equivalent to one month salary and requires payment within 5 working days of successful deployment. (Failure to pay may lead to discontinuation of the service subscription or agreement without notice.)

Refer Pricing : https://housing-buddy.in/HBI. : Refer Terms:  http://www.housing-buddy.in/
Refer policies:  http://www.housing-buddy.in/ Projected salary : http://www.housing-buddy.in/ Refer FAQS: http://www.housing-buddy.in/ Please call deployment team +91 6207589312 or email at update@housing-buddy.in  for any update between Mon to Fri 11am to 6pm. 

Important Notes, Deployment Essentials & Operational Policies

1. 1. Nature of Services

Housing Buddy India operates strictly as a manpower consulting, recruitment coordination, and candidate introduction platform.

We are not:

• A labor supplier

• A contractor

• A direct employer of deployed manpower

Our services are limited to:

• Candidate sourcing

• Screening coordination

• Interview scheduling

• Deployment assistance

• Replacement coordination (as per selected plan)

The final employment relationship remains directly between the client and the candidate.

2. Non-Refundable Policy

All:

• Registration charges

• Processing fees

• Subscription charges

• Verification charges

• Operational payments

• Service fees

are strictly non-refundable once the recruitment or deployment process has been initiated.

3. Lifetime Plan Rights & Validity

Housing Buddy India reserves the right to:

• Hold

• Suspend

• Withdraw

• Review

• Revise

• Close

any Lifetime Plan at any time based on:

• Operational feasibility

• Service conduct

• Compliance history

• Business policies

• Ethical concerns

Clients opting for Lifetime Live-In categories may become eligible for deployment support across suitable manpower categories anywhere within India, subject to operational approval and availability.

4 Welcome Email & Documentation Compliance

Clients are required to:

• Acknowledge onboarding/welcome emails

• Submit required documentation and details within 3 working days

Failure to comply may result in:

• Immediate hold on deployment process

• Service suspension

• Closure or termination of service request without further notice

5. Candidate Screening Timeline Commitment

For registered users, if Housing Buddy India is unable to screen or share any suitable candidate profile within 30 working days, annual service charges may be waived as operational compensation, subject to internal review and approval.

6. Interview Coordination Timing

Candidate interviews and screening discussions shall be conducted only during official interview hours:

1. Monday to Friday

2. Between 3:00 PM to 5:00 PM

7. Annual Plan Payment Structure

For annual or premium plans involving service charges:

• 50% of the applicable annual fee must be paid before candidate joining/check-in.

• Remaining balance amount (if applicable) must be cleared within 2 days from the candidate joining/check-in date.

Delay in payment may affect:

• Service continuity

• Replacement eligibility

• Priority support

8. Advance Salary Deposit Policy

Clients are required to maintain:

One Month Advance Salary Deposit

within 5 days from the candidate joining date.

This amount may:

• Be adjusted during the final month of service, OR

• Be adjusted against the mandatory 60 days prior closure notice period (where applicable)

9. Verification, Vaccination & Covid Compliance

Depending upon category and deployment requirements, the following may be mandatory:

• Identity verification

• Address verification

• Background checks

• Vaccination proof

• Covid-related compliance documents

All verification and compliance procedures shall be chargeable additionally.

10. Verification Documentation Charges

Formal verification papers or verification documentation may be arranged upon request.

Charges:INR 1500 onwards

Charges may vary depending upon:

• Candidate location

• Verification type

• Police verification requirements

• Third-party involvement

11. Police Verification Requirement

Clients are strongly advised to:

• Submit deployed candidate photo ID and details at the nearest police station/local authority

• Obtain acknowledgment/receipt

• Share the same with Housing Buddy India

Failure to comply with police intimation procedures may affect continuity of services.

12. Travel & Transportation Charges

Travel, relocation, transportation, or ticket expenses related to candidate deployment shall be charged on an actual basis and must be paid by the client.

13. Banking & Payment Processing Note

Online bank transfers and payment reflections may take approximately

3 to 7 working days

Clients are requested to share payment proof immediately after transfer for operational confirmation.

14. Salary Routing Policy

Monthly salary payments for deployed manpower may be routed through Housing Buddy India operational channels wherever applicable.

Failure to comply with approved salary routing procedures may result in:

• Discontinuation of service agreements

• Restriction of replacement support

15. Working Hours Policy

8.         Part-Time / 10 Hours Category

• Candidates shall not be scheduled before 8:00 AM and not after 8:00 PM.

• Maximum working duration:

  • Up to 10 Hours per day

Live-In / Full-Time Category

• Total active work duration should not exceed 11 Hours per day including household assistance.

• Proper rest intervals and break time must be provided.

Additional overtime or special work requirements must be discussed mutually with the candidate.

16. Weekly Off & Leave Policy

Part-Time (2 to 4 Hours) / Live-In Staff

• Minimum 2 leaves/holidays per month must be provided.
  
  Full-Time (Up to 10 Hours) Staff

• Minimum 4 leaves/holidays per month must be provided.

Leave schedules should be coordinated mutually between client and candidate.

17. Live-In Candidate Welfare Requirements

For candidates residing at the client’s premises, the client must ensure:

• Proper sleeping/resting space

• Basic privacy

• Timely meals and food

• Drinking water access

• Adequate sleeping time

• Daily rest/break time

• Reasonable mobile phone usage time

• Respectful communication

• Safe and hygienic living conditions

Candidates should not be continuously engaged in work without adequate rest.

18. Candidate Screening & Deployment Process

• Maximum 3 candidates may initially be shared one-by-one for:

  • Screening

  • Interview

  • Trial

  • Deployment consideration

Further candidate sharing shall depend upon proper feedback of previously shared candidates.

Housing Buddy India reserves the right to stop candidate sharing if communication or feedback compliance is not maintained.

19. Mandatory Feedback Compliance

Clients must provide proper feedback through official email or communication within 2 days from candidate sharing.

Failure to provide updates may result in:

• Immediate closure of subscription

• Suspension of services

• Candidate sharing stoppage

• Closure without prior notice

20. Trial & Deployment Conditions

Trial and deployment remain subject to:

• Candidate consent

• Availability

• Operational feasibility

Housing Buddy India does not guarantee:

• Immediate joining

• Candidate selection

• Long-term retention

• Immediate replacement availability

Final deployment depends upon:

• Salary agreement

• Work expectations

• Candidate comfort

• Accommodation conditions

• Mutual understanding

21. Family Adjustment & Candidate Adaptation Note

Every family has different routines, expectations, and work systems.

Clients are requested to:

• Remain patient during the adjustment period

• Clearly explain household activities and responsibilities

• Allow reasonable time for the candidate to adapt

An adjustment period of approximately 30 days from deployment is generally recommended.

22. Medical & Emergency Situation Policy

If a deployed candidate becomes medically unwell:

• Clients are expected to provide basic humanitarian support and care.

• If medically advised, the client should coordinate the candidate’s return to hometown/home location.

• Ticket/travel support may be required depending upon the situation.

Clients may:

• Wait for the candidate to recover and rejoin, OR

• Request replacement assistance

Replacement arrangements may require reasonable operational processing time depending upon availability.

23. Replacement Eligibility Conditions

Replacement support depends upon:

• Selected plan

• Registration validity

• Payment compliance

• Feedback history

• Operational feasibility

Replacement may not be applicable in cases involving:

• Behavioural complaints against client/family

• Excessive workload

• Untimely salary payment

• Multi-person handling without prior agreement

• Unsafe work conditions

24. Unsuitable Candidate During Check-In Period

If a candidate is found unsuitable during the initial check-in/trial period (within 2 days from joining):

Clients are requested to:

• Inform Housing Buddy India immediately

• Respectfully release/send back the candidate within the check-in period

Another candidate may thereafter be shared within approximately 21 working days, subject to availability.

25. Candidate Discontinuation After Check-In Period

If:

• A candidate leaves without notice, OR

• The client chooses discontinuation after the check-in period

replacement assistance may still be provided as per plan eligibility.

However:

• Replacement sharing requires reasonable operational processing time

• Immediate backup candidates may not always be available

Approximate replacement timeline:

Up to 21 working days

12. 26. Replacement Limits Under Plans

Replacement eligibility varies according to selected plans:

• Annual Plans: Up to 3 replacements

• Quarterly Plans: 1 replacement

• Half-Yearly Plans: Up to 2 replacements

All replacements remain subject to:

• Availability

• Compliance history

• Operational approval

27.Nationwide Deployment & Candidate Mobility Policy (Applicable Only to Lifetime Plan)

The Lifetime Plan includes access to nationwide deployment assistance across eligible service categories offered by Housing Buddy India.

Where operationally feasible and subject to candidate availability, Housing Buddy India may coordinate:

• Deployment of local candidates at the client's new location;

• Deployment of outstation candidates;

• Transfer or relocation assistance of existing candidates;

• Multi-city support requirements.

For all plans other than the Lifetime Plan:

• Services remain restricted to the city and state originally registered by the client.

• Candidate travel requests are not included as a standard benefit.

• Any travel arrangement shall be subject to candidate consent and operational approval.

• A coordination charge of ₹1,000 per day per travelling candidate may apply, in addition to transportation, accommodation, food, and related expenses borne by the client.

Housing Buddy India does not guarantee candidate willingness to travel, relocation acceptance, or immediate deployment at alternate locations, as all such arrangements remain subject to availability, feasibility, and mutual consent.

14. 28. Complaint Reporting & Conduct Policy

Clients facing issues regarding:

• Work performance

• Attendance

• Behaviour

• Coordination

• Communication

must report the matter immediately during official working hours.

Housing Buddy India strictly prohibits:

• Physical abuse

• Harassment

• Threatening behaviour

• Verbal misconduct

Any such act may lead to:

• Immediate service suspension

• Candidate withdrawal

• Legal action

29. Professional Conduct Requirement

Clients are expected to maintain:

• Professional communication

• Respectful behaviour

• Timely salary payments

• Proper coordination

• Safe working conditions

Misconduct, policy violations, abuse, harassment, non-payment, or repeated operational issues may lead to:

• Immediate service suspension

• Permanent blacklisting

30. Delay in Deployment Advisory

Deployment timelines may extend in certain locations due to:

• Candidate unavailability

• Skill mismatch

• Salary limitations

• Travel issues

• Festival periods

• Negative verification

• Local operational restrictions

• Blacklisted candidate records

• Regional/social preference limitations

Clients are requested to allow reasonable operational timelines.

If clients no longer wish to continue after extended waiting periods beyond 30 working days, a formal recall request may be submitted through official email communication.

31. WhatsApp Communication Policy

Due to heavy operational traffic and corporate account management limitations, clients are requested to avoid excessive dependency on WhatsApp communication.

Important discussions should preferably take place through:

• Official calls

• Email communication

Clients are also requested to maintain professional and relevant communication on WhatsApp platforms.

To avoid miscommunication, communication should be limited to official working hours.

32. Official Working Hours & Holiday Policy

Working Hours:

Monday to Friday
11:00 AM to 6:00 PM

Closed On:

• Saturdays

• Sundays

• Government Holidays

• Religious Festivals

33. Legal Jurisdiction

Any dispute, legal proceeding, or claim arising out of Housing Buddy India services shall be subject exclusively to the jurisdiction of courts located within Jharkhand State, India.

34. Final Disclaimer

Housing Buddy India acts solely as:

• Recruitment facilitator

• Coordination partner

• Candidate introduction platform

Final employment responsibility, workplace supervision, salary management, and local/legal compliance remain directly between the client and candidate.

For complete terms and policies: https://housing-buddy.in/HBI

Standard Rates & Salary below (Changes time to time)

Domestic Cook

Domestic Maid

Domestic Baby Sitters

Domestic CareTaker

Domestic Help Utility-Combo

Commercial Helps

INR 1100/-, verification cost per candidate on successful deployment will be charged extra. T&C applied.

Housing Buddy India – Detailed Service Plans & Subscription Overview

Housing Buddy India is a recruitment coordination and manpower facilitation platform. We assist clients in sourcing, screening, coordinating, and deploying suitable candidates. We are not a labor contractor or labor supplier. Employment terms, salary, work environment, and long-term management remain between the client and candidate.

All plans are designed to provide transparent recruitment support with clearly defined validity, candidate sharing limits, replacement policies, and service conditions.
Refer Official Terms: Housing Buddy India Terms & Conditions

Plan No. 1 – Lifetime Premium Plan

Premium Lifetime Domestic Support Subscription

The Lifetime Premium Plan is designed for families seeking long-term domestic staffing support with continuous recruitment coordination and deployment assistance. This is a premium continuity-based support plan intended for responsible and ethical household staffing management.

Subscription Validity Structure

The Lifetime Plan is considered valid after completion of:

• Year 1 – Active Service Engagement

• Year 2 – Continued Service with Compliance

• Year 3 – Stable & Successful Service Cycle

After successful completion of 3 consecutive service years, the plan may continue subject to internal review and compliance evaluation.

Services Included

This plan includes support for:

• Maid Services

• Nanny/Babysitter

• Cook/Chef

• Caretaker/Elder Care

• Japa Maid

• Housekeeping Staff

• Domestic Helpers

Services include:

• Candidate sourcing

• Deployment coordination

• Long-term staffing support

• Replacement coordination

• Candidate continuity assistance

Candidate Deployment Limit

Maximum 5 active candidates may be deployed simultaneously under one subscription.

Deployment may include:

• Client residence

• Parents’ residence

• In-laws’ residence
  (Subject to approval)

Monthly Service Contribution

Client must pay:

• 10% additional monthly service contribution based on candidate salary.

This contribution supports:

• Ongoing recruitment

• Coordination

• Replacement assistance

• Long-term support operations

Security Deposit Requirement

Client must maintain:

• One month salary equivalent security deposit per deployed candidate.

This helps ensure:

• Service continuity

• Emergency replacement management

• Operational stability

Client Responsibilities

Clients must ensure:

• Timely salary payment

• Ethical work environment

• Respectful behaviour

• Reasonable workload

• Proper accommodation and rest (if applicable)

Replacement Support

Priority replacement support is available only if:

• Payments are regular

• Work conditions remain ethical

• No behavioural complaints exist

Plan Restrictions

This plan cannot be used for:

• Excessive replacements

• Trial-based repeated hiring

• Staff exploitation

• Unreasonable workload assignment

Termination Conditions

Lifetime benefits may be suspended in case of:

• Late salary payments

• Non-payment of monthly contribution

• Behavioural complaints

• Excess workload complaints

• Policy violations

Refund Policy

• No refund applicable under any circumstances.

• Jurisdiction: Jharkhand State.

Plan No. 2 – No Validity Plan (NVR)– ₹1,499

Part-Time Services (Up to 4 Hours)

Plan Overview

This is a basic registration-only plan for clients requiring simple candidate introduction support without replacement benefits.

Validity

• No fixed validity period.

Candidate sharing depends entirely on:

• Candidate availability

• Location feasibility

• Requirement matching

Candidate Sharing

Housing Buddy India may share limited candidate options.

However:

• No guaranteed number of candidates

• No guaranteed deployment timeline

Replacement Policy

• No replacement included.

• Service is considered completed after candidate introduction.

Suitable For

• Basic hiring requirements

• Budget clients

• Immediate candidate introduction needs

Refund Policy

• ₹1,499 registration fee is strictly non-refundable.

Plan No. 3 – Monthly Plan (MOP) - ₹2,999
Part-Time / Full-Time (Up to 10 Hours)

Validity

• 1 Month + 15 Days Free

• Total Validity: 45 Days

Services Included

• Candidate sourcing

• Candidate sharing

• Coordination support

• Basic recruitment assistance

Replacement Policy

• 1 replacement included within validity period.

• Applicable only if candidate leaves during validity.

Client Responsibilities

Salary and duties shall be mutually agreed between client and candidate.

Housing Buddy India acts only as:

• Recruitment coordinator

• Introduction platform

Refund Policy

• Registration fee is non-refundable.

Plan No. 4 – Premium Monthly Plan (PRO-MOP)
₹1,999 / ₹2,999

Full-Time / Live-In / Live-Out

Plan Overview

The PRO-MOP Plan is designed for clients seeking continuous monthly domestic staffing support with long-term coordination benefits.

Monthly Service Commission

Client must pay monthly support charges before the 1st of every month:

• ₹1,000 – For up to 10-hour duty candidates

• ₹1,500 – For Live-In candidates

Service Benefits

• Continuous recruitment support

• Deployment coordination

• Long-term staffing assistance

• Candidate sourcing support

Candidate Sharing Limit

• Maximum 10 candidate profiles within 12 months.

Subject to:

• Candidate availability

• Location feasibility

• Salary compatibility

Replacement Policy

No free replacement guaranteed.

Replacement may be considered if:

• Monthly payments remain regular

• Candidate availability exists

Service Suspension Conditions

Failure to pay monthly charges may result in:

• Service suspension

• Registration cancellation

• Future service restriction

Refund Policy

• Registration fees and monthly charges are non-refundable.

Plan No. 5 – One Replacement Plan (ORP)
₹2,999 + ₹5,000 Placement Charges
Full-Time / Live-In / Live-Out

1. Registration Charges

• ₹2,999 non-refundable registration fee.

Deployment Timeline

Expected deployment:

• 2 to 21 working days

Depends upon:

• Location

• Skill requirements

• Salary budget

• Candidate availability

Trial Period

• 2-day trial provided after deployment.

Final Placement Payment

• ₹5,000 payable within 7 days after successful trial completion.

Replacement Policy

• 1 replacement included within 1 year.

Replacement applicable only for genuine cases.

6. Replacement Exclusions

Replacement not applicable for:

• Salary disputes

• Misconduct

• Overwork complaints

• Unsafe environment

• Job role changes

Client Responsibilities

Clients must provide:

• Respectful environment

• Timely salary

• Proper accommodation

• Clear duties

Refund Policy

• Registration and placement fees are non-refundable.

Plan No. 6 – Premium Quarter Plan (Pro-QRP):₹9,999

All Staff Categories

Validity

• 3 Months + 30 Days Free

• Total Validity: 4 Months

Services Included

• Candidate sourcing

• Profile sharing

• Interview coordination

• Deployment support

• Premium assistance

Replacement Support

Multiple replacements may be provided during validity depending on availability.

Applicable Categories

• Domestic Helpers

• Drivers

• Caretakers

• Corporate Staff

• Office Staff

• Chefs

• Japa Maids

Plan No. 7 – Premium Half-Year Plan (Pro-HYP): ₹15,999

1. Validity

• 6 Months + 60 Days Free

• Total Validity: 8 Months

Services Included

• Premium recruitment support

• Continuous candidate sourcing

• Long-term staffing coordination

• Multiple manpower category support

Suitable For

• Families with recurring staffing needs

• Corporate staffing support

• Long-term domestic recruitment

Plan No. 8 – Premium One Year Plan (Pro-OYP) :₹29,999

1. Validity

• 12 Months + 90 Days Free

• Total Validity: 15 Months

Services Included

• Priority candidate sourcing

• Multiple replacements

• Dedicated support coordination

• Long-term staffing management assistance

Applicable Categories

• Domestic Staff

• Corporate Staff

• Drivers

• Caretakers

• Office Assistants

• Chefs

• Japa Maids

Plan No. 9 – Premium Two Year Plan (TYP) :₹49,999

1. Validity

• 24 Months + 12 Months Free

• Total Validity: 36 Months

Plan Benefits

This is a long-term premium recruitment partnership plan including:

• Continuous manpower sourcing

• Multiple deployment assistance

• Long-term recruitment support

• Premium coordination services

Suitable For

• Large families

• Corporate staffing

• Multiple-location staffing requirements

Plan No. 10 – Corporate Recruitment Plan
₹2,999 + One Month Salary

1. Plan Overview

This plan is designed for:

• Domestic staffing

• Corporate manpower recruitment

• Office staffing requirements

Charges

• Registration Fee: ₹2,999

• Service Charge: One month equivalent salary

Validity

• 6 Months

Replacement Policy

• 2 replacements included during validity period.

Applicable Categories

• Domestic Helpers

• Corporate Staff

• Drivers

• Office Assistants

• Housekeepers

• Caretakers

• Chefs

• Japa Maids

Payment Terms

Service charge becomes payable after successful deployment.

Refund Policy

• Registration fee is non-refundable.

General Terms Applicable To All Plans

Housing Buddy India Role

Housing Buddy India operates only as:

• Recruitment facilitator

• Coordination platform

• Candidate introduction service provider

We are not:

• Employer of candidate

• Labor supplier

• Salary guarantor

Candidate Availability

All candidate sharing and deployment depends upon:

• Availability

• Skill match

• Salary offered

• Location feasibility

• Language preference

No Immediate Deployment Guarantee

Deployment timelines may vary depending on requirement complexity.

Ethical Work Environment Mandatory

Clients must ensure:

• Respectful behaviour

• Fair workload

• Safe environment

• Timely salary payment

Final Important Note

All registration fees, processing charges, commissions, and service fees are generally non-refundable once the process is initiated.

MASTER LEGAL, COMPLIANCE, OPERATIONAL & GOVERNANCE FRAMEWORK

SECTION 1 – COMPANY STATUS

Housing Buddy India operates as:

• Recruitment Facilitator

• Candidate Sourcing Platform

• Domestic Staffing Coordinator

• Commercial Staffing Coordinator

• Corporate Staffing Consultant

• Manpower Introduction Platform

• Verification Coordinator

• Service Subscription Platform

Housing Buddy India does not:

• Employ deployed candidates

• Control candidate conduct after deployment

• Act as labor supplier

• Provide payroll services

• Guarantee staffing continuity

• Guarantee personal compatibility

SECTION 2 – DEFINITIONS

Client

Any individual, family, organization, institution, commercial establishment, corporate entity or society seeking manpower.

Candidate

Any maid, cook, nanny, caretaker, nurse, driver, office staff, housekeeping staff, helper, attendant, security personnel or worker introduced through Housing Buddy India.

Deployment

Introduction and commencement of service between client and candidate.

Replacement

A fresh candidate introduction under selected plan validity.

Trial

A mutually agreed evaluation period.

Service Validity

Period during which replacement benefits remain active.

Registration

Administrative onboarding fee paid to initiate sourcing.

Subscription

Selected service package purchased by the client.

Security Deposit

Amount equivalent to one month salary maintained for operational continuity.

SECTION 3 – ACCEPTANCE OF TERMS

The following constitute legal acceptance:

• Registration payment

• WhatsApp confirmation

• Email acknowledgment

• Digital signature

• UPI payment

• Trial approval

• Candidate interview participation

• Candidate deployment request

Payment automatically signifies acceptance of:

• Terms

• Policies

• Fair Usage Rules

• Disclaimer

• Replacement Rules

• Refund Rules

• Website Policies

SECTION 4 – SERVICE DISCLAIMER

Housing Buddy India provides:

• Candidate sourcing

• Verification assistance

• Interview coordination

• Deployment support

• Replacement coordination

Housing Buddy India does not guarantee:

• Candidate behavior

• Candidate honesty

• Candidate retention

• Candidate loyalty

• Compatibility

• Medical fitness

• Criminal-free future conduct

• Long-term service continuation

Human behavior is inherently unpredictable.

SECTION 5 – REGISTRATION TERMS

All registration fees are:

• Administrative charges

• Processing charges

• Verification coordination charges

• Database access charges

Registration fees are:

• Non-refundable

• Non-transferable

• Non-adjustable

unless approved by management in writing.

SECTION 6 – REFUND POLICY

Refund shall not be applicable:

• After registration

• After candidate sharing

• After interview scheduling

• After trial

• After deployment

• After profile processing

No refund for:

• Delay due to market shortage

• Festival migration

• Candidate unavailability

• Salary mismatch

• Client requirement change

• Location change

• Role modification

Refund approval remains solely at management discretion.

SECTION 7 – REPLACEMENT POLICY

Replacement depends on:

• Plan validity

• Candidate availability

• Location feasibility

• Salary compatibility

• Client compliance

Replacement may be denied where:

• Salary delayed

• Candidate abused

• Unsafe work environment

• Excessive workload

• Misrepresentation of work

• Direct hiring violation

Housing Buddy India does not guarantee immediate replacement.

SECTION 8 – CLIENT RESPONSIBILITIES

Client must:

• Provide safe environment

• Pay salary on time

• Provide agreed accommodation

• Maintain professional behavior

• Respect candidate dignity

• Provide weekly leave

• Avoid discrimination

Client shall not:

• Use physical force

• Use abusive language

• Overburden staff

• Change role without consent

• Retain original documents

SECTION 9 – CANDIDATE RESPONSIBILITIES

Candidate must:

• Maintain honesty

• Respect privacy

• Follow agreed duties

• Maintain punctuality

• Avoid misconduct

• Avoid theft

• Avoid unauthorized absence

Candidate remains independently responsible for personal conduct.

SECTION 10 – VERIFICATION DISCLAIMER

Verification is based upon:

• Available records

• Submitted documents

• Third-party information

Housing Buddy India cannot guarantee:

• Authenticity of all records

• Future behavior

• Hidden criminal history

• Undisclosed information

Clients are strongly advised to perform local police verification.

SECTION 11 – PAYMENT POLICY

Accepted modes:

• Bank Transfer

• UPI

• QR Payment

• Approved Digital Payments

Late payments may result in:

• Suspension

• Replacement cancellation

• Blacklisting

• Legal recovery

SECTION 12 – SECURITY DEPOSIT POLICY

Security deposit may be used for:

• Notice adjustment

• Emergency replacement

• Operational liabilities

Security deposit may be forfeited where:

• Outstanding dues exist

• Service misuse occurs

• Contractual obligations remain pending

SECTION 13 – ANTI-CIRCUMVENTION POLICY

Clients shall not:

• Directly hire candidates introduced through Housing Buddy India

• Approach candidates outside agreed process

• Share candidate details

• Reuse database

Violation may attract:

• Penalty

• Blacklisting

• Legal recovery

• Damages claim

SECTION 14 – CONFIDENTIALITY

All parties shall maintain confidentiality regarding:

• Client information

• Candidate information

• Salaries

• Addresses

• Internal communications

• Business practices

SECTION 15 – PRIVACY POLICY

Housing Buddy India may collect:

• Name

• Address

• Mobile number

• Email

• Identity documents

• Call recordings

• WhatsApp communications

Information may be retained for:

• Service delivery

• Verification

• Compliance

• Dispute resolution

SECTION 16 – WEBSITE TERMS OF USE

Users shall not:

• Copy content

• Scrape database

• Reproduce forms

• Use bots

• Misrepresent identity

All website content remains proprietary.

SECTION 17 – COPYRIGHT POLICY

Protected Assets include:

• Logo

• Website Content

• Pricing Structure

• Proposals

• Templates

• SOPs

• Training Materials

• Social Media Designs

• Brochures

• Legal Documents

Unauthorized use may result in legal action.

SECTION 18 – SOCIAL MEDIA POLICY

Housing Buddy India reserves the right to:

• Remove defamatory comments

• Report abuse

• Initiate legal proceedings

False reviews and reputation attacks may attract civil and criminal liability.

SECTION 19 – AI & DIGITAL COMMUNICATION DISCLAIMER

The company may use:

• AI systems

• CRM systems

• Automated responses

• WhatsApp automation

• Call recording

Digital communication shall be admissible evidence.

SECTION 20 – ELDER CARE DISCLAIMER

Housing Buddy India:

• Is not a medical institution

• Does not provide medical guarantees

• Does not provide hospitalization services

Emergency decisions remain with client and family.

SECTION 21 – CHILDCARE DISCLAIMER

Parents remain solely responsible for:

• Medical care

• Education

• Safety

• Supervision

Housing Buddy India only facilitates candidate introduction.

SECTION 22 – LIABILITY LIMITATION

Maximum liability of Housing Buddy India shall never exceed:

Total registration amount paid by the client.

Housing Buddy India shall not be liable for:

• Emotional loss

• Business loss

• Consequential loss

• Personal disputes

• Property disputes

• Family disputes

SECTION 23 – FORCE MAJEURE

The company shall not be liable for delays caused by:

• Pandemic

• Lockdown

• Flood

• Earthquake

• Riot

• War

• Election

• Transport Strike

• Government Restrictions

• Festival Migration

SECTION 24 – BLACKLISTING POLICY

Grounds include:

• Abuse

• Non-payment

• Fraud

• Threats

• Defamation

• Fake complaints

• Misrepresentation

• Policy violations

Blacklisted persons may permanently lose service eligibility.

SECTION 25 – DISPUTE RESOLUTION

Step 1 – Internal Resolution

Step 2 – Mediation

Step 3 – Arbitration

Step 4 – Court Proceedings

All disputes shall be subject exclusively to Jharkhand jurisdiction.

SECTION 26 – INTELLECTUAL PROPERTY

All intellectual property remains property of Housing Buddy India including:

• Brand names

• Plans

• Pricing

• Processes

• Training material

• Software

• CRM data

• Marketing assets

SECTION 27 – WHISTLEBLOWER & FRAUD POLICY

The company reserves the right to investigate:

• Fraud

• Fake identities

• Forged documents

• Money laundering concerns

• Misuse of services

SECTION 28 – COMPLIANCE POLICY

Clients and candidates must comply with:

• Indian Contract Act

• Information Technology Act

• Labour and Wage Regulations (where applicable)

• Privacy Regulations

• Local Police Verification Requirements

SECTION 29 – AMENDMENT RIGHTS

Housing Buddy India may:

• Modify plans

• Modify policies

• Modify pricing

• Modify replacement benefits

• Modify service structures

without prior individual notice.

Continued usage shall constitute acceptance.

SECTION 30 – FINAL ACKNOWLEDGEMENT

By making payment, using services, communicating with Housing Buddy India, participating in interviews, accepting candidates, or requesting deployment, the client acknowledges that:

• They have read all policies.

• They understand all limitations.

• They accept all risks.

• They agree to all operational procedures.

• They understand Housing Buddy India is only a coordination platform and not the employer.

For more details contact legal@housing-buddy.in

For complete legal terms and operational policies, please refer:
Housing Buddy India Official Terms Sharing limit, trial policy, validity timeline, and strict no-refund condition as stated above.

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Executive Team
Housing Buddy
W App: +91-6207589312
Website: www.Housing-Buddy.in
Email: update@housing-buddy.in
(Mon to Fri: 11am to 6pm)

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