​Housing Buddy India



Housing Buddy India is a manpower consulting and candidate introduction platform only. Housing Buddy India is not an employer, labor contractor, payroll company, guarantor of human behavior, nursing agency, security agency, or party to the employment relationship. The final employment relationship exists solely between the client and the deployed candidate.

​Master Terms, Conditions, Policies, Legal Disclaimers & Operational Governance Manual

​Applicable To:


​SECTION 1 — COMPANY INTRODUCTION & LEGAL STATUS

​Include:

​Strong Protection Clauses:


​SECTION 2 — DEFINITIONS

Create detailed legal definitions for:

This section becomes legally critical in disputes.


​SECTION 3 — ACCEPTANCE OF TERMS

Include:

Add:

“By proceeding with registration, payment, interview scheduling, candidate interaction, or deployment coordination, the client agrees to all policies.”

​SECTION 4 — COMPANY ROLE LIMITATION

Very important section.

Clearly state:
Housing Buddy India:

Add strong clauses:


​SECTION 5 — REGISTRATION & PAYMENT TERMS

Include:

Add:


​SECTION 6 — REFUND POLICY

This must be extremely detailed.

Include:

Add:

“Refund approval remains solely at the discretion of management.”

​SECTION 7 — REPLACEMENT POLICY

Critical section.

Protect against misuse.

Include:

Add:


​SECTION 8 — CLIENT RESPONSIBILITIES

One of the most important sections.

Include:


​SECTION 9 — CANDIDATE RESPONSIBILITIES

Protect the company from candidate-side issues.

Include:

Add:

Company does not guarantee candidate conduct post deployment.

​SECTION 10 — VERIFICATION DISCLAIMER

Extremely important.

Mention:

This section protects against future criminal/legal disputes.


​SECTION 11 — TRIAL POLICY

Include:


​SECTION 12 — SECURITY DEPOSIT POLICY

Very important.

Include:


​SECTION 13 — SALARY MANAGEMENT POLICY

Include:


​SECTION 14 — SERVICE SUSPENSION & TERMINATION

Add extensive grounds:

Include:


​SECTION 15 — BLACKLISTING POLICY

Very important for long-term safety.

Include:


​SECTION 16 — CONFIDENTIALITY & NON-CIRCUMVENTION

Extremely important.

Protect against clients bypassing company.

Include:

Add:

Company reserves legal rights against circumvention.

​SECTION 17 — WEBSITE TERMS OF USE

Cover:

Reference:



​SECTION 18 — PRIVACY POLICY

Must include:




​SECTION 19 — COPYRIGHT POLICY

Protect:

Add:


​SECTION 20 — SOCIAL MEDIA & DIGITAL COMMUNICATION POLICY

Include:


​SECTION 21 — DISPUTE RESOLUTION POLICY

Very important.

Include:

Strongly specify:


​SECTION 22 — LIABILITY LIMITATION

One of the strongest sections.

Include:

Add financial cap:

“Maximum liability limited to registration amount paid.”

​SECTION 23 — FORCE MAJEURE

Include:


​SECTION 24 — FALSE CLAIMS & DEFAMATION

Critical for company protection.

Include:

Add:


​SECTION 25 — AI, DIGITAL & AUTOMATION DISCLAIMER

Future-proof section.

Mention:


​SECTION 26 — CORPORATE & COMMERCIAL STAFFING POLICY

Separate from domestic staffing.

Include:


​SECTION 27 — ELDER CARE & CHILD CARE DISCLAIMER

Very important risk protection section.

Mention:


​SECTION 28 — CRIMINAL INCIDENT DISCLAIMER

Extremely important.

State:


​SECTION 29 — AMENDMENT RIGHTS

Include:


​SECTION 30 — FINAL ACKNOWLEDGEMENT

Add comprehensive acknowledgment clause.

Client acknowledges:


​ADDITIONAL ESSENTIAL ANNEXURES

​Housing Buddy India – Legal, Operational & Compliance Appendices


​ANNEXURE A

​Deployment Checklist

​Pre-Deployment Verification Checklist

Before any candidate deployment, the following points must be reviewed and acknowledged by the client and candidate.


​1. Client Requirement Verification


​2. Candidate Documentation


​3. Trial Confirmation


​4. Client Responsibilities Confirmed

Client confirms:


​5. Company Disclaimer

Housing Buddy India only facilitates:

The company does not guarantee:


​ANNEXURE B

​Client Code of Conduct

​Mandatory Behaviour Standards for Clients

All clients using Housing Buddy India services must comply with the following standards.


​1. Respectful Conduct

Clients shall:


​2. Work Ethics

Clients shall not:


​3. Salary Compliance

Clients must:


​4. Accommodation Standards

For Live-In staff:


​5. Safety Obligations

Clients must provide:


​6. Misconduct Consequences

Violation may result in:


​ANNEXURE C

​Candidate Code of Conduct

​Professional Standards for Candidates

All candidates introduced through Housing Buddy India are expected to maintain professional behaviour.


​1. Professional Conduct

Candidates shall:


​2. Prohibited Activities

Candidates shall not:


​3. Communication Standards

Candidates must:


​4. Confidentiality

Candidates shall not:


​5. Company Limitation

Housing Buddy India:


​ANNEXURE D

​Refund Examples & Clarification

​Example 1 – No Refund Applicable

If:

Then:


​Example 2 – Client Requirement Change

If client changes:

No refund applicable.


​Example 3 – Trial Rejection

If candidate rejected after trial:


​Example 4 – Delay Due to Candidate Availability

If deployment delayed because of:

No refund applicable.


​Example 5 – Client Cancellation

If client cancels requirement after process starts:


​ANNEXURE E

​Replacement Scenarios

​Replacement Allowed Scenarios

Replacement may be considered if:

Subject to:


​Replacement Not Applicable

Replacement may be denied if:


​Processing Timeline

Replacement timeline may vary depending on:

No fixed deployment guarantee exists.


​ANNEXURE F

​Blacklisting Criteria

Housing Buddy India reserves full rights to blacklist clients or candidates.


​Client Blacklisting Reasons


​Candidate Blacklisting Reasons


​Blacklist Effect

Blacklisted parties may:


​ANNEXURE G

​Security Deposit Calculation

​Purpose of Security Deposit

Security deposits help:


​Standard Calculation

Recommended deposit:


​Example Calculations

Candidate Salary

Recommended Deposit

₹10,000

₹10,000

₹15,000

₹15,000

₹20,000

₹20,000

₹30,000

₹30,000


​Deposit Usage Situations

Deposit may be adjusted against:


​Refund of Deposit

Refund eligibility depends on:


​ANNEXURE H

​Jurisdiction Declaration

​Legal Jurisdiction

All disputes, claims, legal proceedings, arbitration matters, and contractual disagreements shall be governed under the laws of India.


​Exclusive Jurisdiction

The parties agree that:


​Arbitration Preference

Before litigation:


​ANNEXURE I

​Digital Communication Admissibility

​Valid Communication Modes

The following shall be considered legally valid communication:


​Acceptance Through Digital Communication

The following actions shall constitute agreement:


​Recording Consent

Clients and candidates acknowledge that:


​ANNEXURE J

​Force Majeure Examples

Housing Buddy India shall not be held liable for service interruption caused by events beyond reasonable control.


​Covered Events Include


​Service Delay Disclaimer

Deployment timelines may increase during:


​Liability Limitation

Under force majeure conditions:


​Final Legal Understanding

These annexures form an integral part of the Housing Buddy India operational, legal, and compliance framework and shall be read together with all applicable service plans, policies, disclaimers, terms, and agreements.

Any registration, payment, onboarding, deployment request, or communication with Housing Buddy India shall constitute acknowledgment and acceptance of these annexures and related company policies.



​Explanation of Strongly Recommended Extra Clauses

​Housing Buddy India – Strategic Legal Protection Framework

These clauses are extremely important because they reduce future legal exposure, prevent misuse of services, control disputes, and protect Housing Buddy India operationally and financially.


​1. Arbitration-First Dispute Handling

​Meaning

Before filing court cases, both parties must first attempt dispute resolution through arbitration.


​Why Important

This protects the company from:


​Practical Benefit

Instead of:

“Client directly files court case”

The agreement says:

“Disputes must first go to arbitration.”

This saves:


​Example Clause

“Any dispute arising from services shall first be resolved through arbitration before initiating court proceedings.”

​2. Mandatory Mediation

​Meaning

Before arbitration or legal action, parties must try peaceful settlement through mediation.


​Why Important

Helps reduce:


​Practical Protection

If:

Then:


​3. Digital Signature Acceptance

​Meaning

Electronic signatures, digital approvals, OTP approvals, and online confirmations are treated as legally valid.


​Why Important

Most staffing businesses work digitally.

Without this:


​Includes


​4. WhatsApp Acceptance Validity

​Meaning

WhatsApp messages become legally admissible agreement evidence.


​Why Important

Most operations happen on WhatsApp.

This protects against:


​Example

Client says:

“Okay proceed with candidate.”

This becomes valid acceptance.


​5. Audio/Video Call Admissibility

​Meaning

Recorded calls and video interactions may be used as legal evidence.


​Why Important

Protects against:


​Example

If client later denies:

“I never agreed to salary.”

Call recording may support the company.


​6. Anti-Circumvention Penalties

​Meaning

Clients cannot bypass the company and hire candidates directly after introduction.


​Why Important

One of the biggest risks in staffing business.

Without this:


​Protection

If client directly hires:


​7. Recruitment Database Protection

​Meaning

Your candidate database is company intellectual property.


​Why Important

Prevents:


​Includes Protection For


​8. Candidate Confidentiality Protection

​Meaning

Clients cannot misuse candidate personal information.


​Why Important

Protects:


​Includes


​9. Emergency Deployment Disclaimer

​Meaning

Company cannot guarantee immediate emergency deployment.


​Why Important

Prevents unrealistic expectations during:


​Protection

Company avoids liability for:


​10. Festival Delay Disclaimer

​Meaning

Staffing delays during festivals are normal and legally protected.


​Why Important

Huge operational risk in India.

During:

Large workforce migration happens.


​Protection

Clients cannot claim:

Due to seasonal staffing shortages.


​11. Interstate Migration Disclaimer

​Meaning

Candidates may relocate unexpectedly due to interstate movement.


​Why Important

Domestic workers frequently migrate between:


​Protection

Company avoids liability for:


​12. Language Mismatch Disclaimer

​Meaning

Communication limitations may exist due to language differences.


​Why Important

Prevents disputes like:


​Protection

Company clarifies:


​13. Personal Compatibility Disclaimer

​Meaning

Human compatibility cannot be guaranteed.


​Why Important

Most staffing disputes arise from:


​Protection

Company avoids liability for:


​14. Mental Health Disclaimer

​Meaning

Company cannot guarantee psychological or emotional stability of individuals.


​Why Important

Future legal protection.

Without this:


​Protection

Clarifies:


​15. Medical Emergency Disclaimer

​Meaning

Company not liable for medical emergencies involving clients or candidates.


​Why Important

Especially critical for:


​Protection

Company avoids liability for:


​16. Client Family Dispute Disclaimer

​Meaning

Company is not responsible for disputes inside client households.


​Why Important

Protects against:


​Protection

Company remains only staffing facilitator.


​17. Housing/Accommodation Dispute Disclaimer

​Meaning

Company not liable for accommodation-related disputes.


​Why Important

Common disputes include:


​Protection

Responsibility remains between:


​DOCUMENT FORMAT RECOMMENDATION – EXPLANATION


​1. Professional PDF Version

​Purpose

Final official legal document.


​Why Important


​2. Legal DOCX Editable Version

​Purpose

Internal editable master copy.


​Why Important

Allows:


​3. Website HTML Version

​Purpose

Online legal visibility.


​Why Important

Makes policies:

Very important for:


​4. Client Acceptance Format

​Purpose

Separate acknowledgment form.


​Why Important

Client signs/accepts:

This becomes evidence.


​5. WhatsApp Short-Form Version

​Purpose

Quick operational compliance.


​Why Important

Most clients do not read 50 pages.

Short-form summary protects company operationally.


​IMPORTANT LEGAL RECOMMENDATION – EXPLANATION


​1. Client Service Agreement

​Purpose

Main agreement with clients.


​Covers


​2. Candidate Agreement

​Purpose

Separate agreement with workers.


​Covers


​3. NDA & Non-Circumvention Agreement

​Purpose

Protects company business model.


​Prevents


​4. Digital Consent Policy

​Purpose

Makes digital communication legally valid.


​Covers


​5. Refund & Replacement Charter

​Purpose

Separate transparent operational document.


​Reduces


​6. Corporate Staffing SLA

​Meaning

Service Level Agreement.


​Purpose

For business/corporate clients.


​Covers


​7. Live-In Staff Accommodation Policy

​Purpose

Defines accommodation standards.


​Protects against


​8. Elder Care Risk Consent Form

​Purpose

Protects against medical/emergency liability.


​Critical For


​9. Childcare Responsibility Waiver

​Purpose

Reduces childcare-related liability.


​Important Because

Childcare disputes can become highly sensitive legally.


​10. Website Legal Compliance Kit

​Includes


​MOST IMPORTANT STRATEGIC PROTECTION – EXPLANATION

This is the most important legal positioning for your entire business.

Your documentation must repeatedly clarify:


​Housing Buddy India Is:


​Housing Buddy India Is NOT:


​Why This Is Critical

Without this protection:
Clients may try to hold the company liable for:


​Strategic Legal Shield

Your documentation should continuously reinforce:

“Housing Buddy India facilitates staffing coordination services only. Final employment relationship remains directly between client and candidate.”

This single sentence can protect the company from enormous future liability exposure.


​1. Master Legal Policy Manual

​(Primary Legal Backbone)

This becomes your:


​Purpose

The Master Manual should contain:


​Why It Is Critical

Without one centralized policy manual:


​Strategic Advantage

This manual becomes:


​2. Separate Operational Agreements

​(Risk Segregation Structure)

You should never depend on only one document.

Different services require different legal protection.


​Required Agreements

​A. Client Service Agreement

Protects company from:


​B. Candidate Agreement

Protects against:


​C. NDA & Non-Circumvention Agreement

Protects:


​D. Corporate Staffing SLA

Needed for:

Defines:


​E. Elder Care Consent Forms

Very important.

Protects from:


​F. Childcare Waiver

Essential for nanny/babysitter services.

Protects against:


​Why Separate Agreements Matter

If one document becomes weak legally:

This creates:

​“Layered Legal Protection.”


​3. Digital Acceptance System

​(Most Important Modern Protection)

Today most staffing operations happen digitally.

Therefore:


​What Should Be Digitally Accepted

Clients should digitally acknowledge:


​Recommended Methods

​Website Checkbox

Example:

“I Agree to Terms & Conditions”

​OTP Verification

Client verifies:


​E-Signature

Useful for:


​PDF Acceptance

Client signs digitally before deployment.


​Why Critical

Without digital proof:
Clients may later say:


​Strategic Benefit

Digital consent becomes:


​4. WhatsApp Consent Structure

​(Extremely Important for Indian Operations)

Most Indian staffing businesses run heavily on WhatsApp.

Therefore:
WhatsApp must become:

​“Legally Structured Communication.”


​What Should Be Sent on WhatsApp

Before deployment:


​Required Confirmation Format

Client should respond with:


​Why Important

This creates:


​Additional Recommendation

Use:


​Operationally Very Powerful

If disputes happen later:
You can show:


​5. Lawyer-Reviewed Compliance Framework

​(Absolutely Essential)

This is where many growing businesses fail.


​Why Lawyer Review Is Necessary

Your business involves:

These create:


​Lawyer Review Should Cover

​A. Indian Contract Act Compliance

Ensures agreements are enforceable.


​B. Consumer Protection Risk

Protects against:


​C. Labour Classification Protection

Very important.

You must avoid appearing as:


​D. Privacy Compliance

For:


​E. Criminal Liability Protection

Especially for:


​MOST IMPORTANT STRUCTURAL PROTECTION

Your entire business must consistently position itself as:


​Housing Buddy India IS:


​Housing Buddy India IS NOT:


​Why This Single Strategy Is Critical

This protects the company from future claims related to:


​Operational Scalability Benefit

With this structure:
Housing Buddy India becomes scalable for:


​Master Legal Policy Manual

​(Main Company Legal Constitution)

This becomes the company’s primary master legal document.


​Purpose

The Master Legal Manual should contain:

​Core Sections


​Main Objective

This document protects the company from:


​Recommended Format


​2. Separate Client Service Agreement

​(Client-Facing Operational Contract)

This agreement is signed/accepted by every client.


​Must Include


​Main Protection

Prevents clients from saying:


​Most Important Clause

Must repeatedly state:

Housing Buddy India is a recruitment coordination platform and not an employer, labour contractor, or guarantor of human behaviour.

​3. Candidate Agreement

​(Worker Protection & Operational Compliance)

Every candidate should acknowledge this before deployment.


​Must Include


​Main Protection

Protects company from:


​4. WhatsApp Consent Format

​(Operational Legal Proof System)

This is extremely important in Indian staffing business.


​Required WhatsApp Flow

​Step 1 — Send Policy Summary

Before deployment:


​Step 2 — Obtain Confirmation

Client replies:


​Step 3 — Store Evidence

Maintain:


​Main Legal Benefit

Creates:


​5. Refund & Replacement Charter

​(Transparent Operational Framework)

This should be a separate standalone document.


​Why Important

Most staffing disputes involve:


​Must Include

​Refund Clarifications


​Replacement Clarifications


​Main Protection

Reduces:


​6. Live-In Accommodation Rules

​(Critical Risk Protection)

Very important for:


​Must Include

​Accommodation Standards


​Work Conditions


​Misconduct Protection


​Main Protection

Protects against:


​7. Website Legal Pages

​(Digital Compliance Layer)

Your website must contain separate legal pages.


​Essential Website Pages

​A. Terms & Conditions

Main operational policies.


​B. Privacy Policy

Data handling and consent.


​C. Refund Policy

Clearly visible refund structure.


​D. Disclaimer Page

Limitation of company liability.


​E. Copyright Policy

Protects:


​F. Cookie Policy

Needed for website compliance.


​Main Benefit

Creates:


​8. Digital Acceptance Flow

​(Modern Legal Infrastructure)

This is the future-proof legal layer.


​Recommended Flow

​Website Form

Client submits requirement.

​Terms Checkbox

“I Agree to Terms.”

​OTP Verification

Phone validation.

​WhatsApp Summary

Client receives policy summary.

​Digital Confirmation

Client replies “Confirmed.”

​CRM Archive

All records stored.


​Main Benefit

Creates:


​9. Corporate Staffing SLA

​(Service Level Agreement)

Needed for:


​Must Include

​Service Standards


​Liability Limitations


​Payment Terms


​Main Protection

Professionalizes corporate operations.


​10. Emergency Risk Disclaimers

​(Future Liability Shield)

Extremely important.


​Must Cover

​Medical Emergencies


​Childcare Risk


​Elder Care Risk


​Human Behaviour Disclaimer

No guarantee regarding:


​Staffing Availability Risk

No guarantee during:


​MOST IMPORTANT STRATEGIC PROTECTION

Every single document should repeatedly reinforce:


​Housing Buddy India IS:


​Housing Buddy India IS NOT:


Final Legal Acknowledgement

By making payment, registering, requesting deployment, participating in interviews, accepting candidate profiles, confirming deployment, or continuing to use Housing Buddy India services, the client acknowledges that they have read, understood, and voluntarily accepted all applicable terms, policies, disclaimers, replacement conditions, refund rules, operational guidelines, and legal limitations of Housing Buddy India.

Housing Buddy India acts solely as a manpower consulting, recruitment coordination, candidate introduction, screening, verification, and deployment assistance platform. Housing Buddy India is not an employer, labor supplier, payroll provider, guarantor of human behavior, or party to the employment relationship between the client and candidate. All employment obligations remain directly between the client and the candidate.




Yours Truly,

Executive Team

Phone: +91-620.758.9312
Whatsapp+91-912.2402.919
Mon to Fri: 10 am to 6 pm
Website: www.Housing-Buddy.in 
Email: update@housing-buddy.in
Registered Office :
Sidhgora Bazar, Jamshedpur, Jharkhand, IN

Closed on weekends / Govt. Holidays / Religious Festivals.

Services available across all 🏙️ Tier 1, Tier 2 & Tier 3 Citiesensuring verified workforce support wherever you are in India.


Delhi (NCR), Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad


Surat, Jaipur, Lucknow, Kanpur, Nagpur, Indore, Bhopal, Patna, Ranchi, Bhubaneswar, Coimbatore, Chandigarh, Thiruvananthapuram, Mysuru, Vadodara, Ludhiana, Varanasi, Raipur, Madurai, Visakhapatnam, Vijayawada, Guwahati, Jodhpur, Amritsar, Noida, Gurugram


Dhanbad, Durgapur, Gaya, Haldwani, Dehradun, Siliguri, Udaipur, Kota, Muzaffarpur, Meerut, Prayagraj (Allahabad), Jabalpur, Tiruchirappalli, Salem, Nellore, Hubballi-Dharwad, Belagavi, Aligarh, Moradabad, Bareilly, Gorakhpur, Jammu, Jamshedpur, Bhilai, Cuttack, Mangalore, Kottayam, Tirunelveli, Warangal, Nanded, Aurangabad, Erode, Kollam, Rewa, Ajmer, Guntur, Rajkot, Kolhapur, Satara, Palakkad, Shillong, Imphal, Aizawl, Agartala


🌏 Also available in the rest of India with standard fees & terms applicable